Philo Rolling Bag

Processing and Handling Time: 

Orders are processed in 3-5 business days (Mon–Fri), excluding weekends and holidays. Orders after 5:00 PM ET process the next day, and high volumes may cause brief delays.

Shipping Rates and Delivery Estimates: Calculated at checkout. Occasional delays can happen.

Confirmation & Tracking: Confirmation emails with active tracking numbers (within 24 hours) are sent upon shipment.

Customs, Duties, and Taxes: Customers are fully responsible for any tariffs, taxes, or customs fees.

Damages & Lost Packages: The store is not liable for transit loss or damage; customers should save packaging and file claims directly with the carrier.

Support: For delivery questions, reach out to grammateus@seregionsgrho.org.